Terms of Service

Effective: May 18, 2026

These Terms of Service ("Terms") govern your access to and use of caveramarketing.com (the "Site") and any services provided by Cavera Marketing ("Cavera," "we," "us," or "our"). By accessing the Site, purchasing a service, or signing a project agreement with us, you agree to these Terms. If you do not agree, do not use the Site or purchase our services.

1. Services we provide

Cavera Marketing is a digital agency offering:

  • Website design and development
  • Paid advertising (Meta, Google, and related platforms)
  • Branding and rebranding
  • Landing page design and development
  • Conversion optimization
  • Website management and maintenance
  • Related consulting and strategy services

Specific deliverables, timelines, and pricing for any engagement are defined in a project proposal, scope document, or service description provided before payment. Those engagement documents supplement these Terms; in case of conflict, the engagement document controls for matters specific to that project.

2. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Site or engage us. By using the Site or purchasing a service, you represent that you meet these conditions.

3. Account registration

Some features may require creating a customer account. You agree to:

  • Provide accurate, current, complete information.
  • Keep your credentials confidential.
  • Notify us promptly of any unauthorized account access.

You are responsible for all activity under your account.

4. Project agreements and deliverables

When you engage us for project-based work (a website build, brand identity, landing page, etc.), the following apply:

  • Scope. The agreed deliverables, milestones, revision rounds, and timeline are defined in the project proposal or scope document. Work outside that scope ("scope creep") may incur additional fees on a written change-order basis.
  • Client responsibilities. You agree to provide content, brand assets, feedback, approvals, and access to required accounts in a timely manner. Delays caused by missing client input may shift project timelines.
  • Revisions. Standard engagements include the revision rounds specified in the scope document. Additional revisions are billed at our hourly rate.
  • Acceptance. A deliverable is "accepted" when you sign off, the site/asset is published or used, or 14 days pass after delivery without written objection.

5. Monthly retainer services

For ongoing services (ad management, website management, conversion optimization, etc.):

  • Services begin on the date specified in the engagement.
  • Billing is monthly in advance.
  • You may cancel any time; cancellation is effective at the end of the current billing cycle. Refund rules are governed by our Refund Policy.
  • We reserve the right to adjust pricing on renewal with at least 30 days' notice.

6. Payment terms

  • Acceptance of payment is by credit card via Shopify Payments (or another processor we authorize) unless an alternate arrangement is documented in writing.
  • Deposits. Many engagements require a deposit before work begins. Deposits are credited against the total project fee.
  • Invoices are due on receipt unless otherwise specified.
  • Late payments. Invoices unpaid for 30 days may incur a late fee of 1.5% per month (or the maximum allowed by law, whichever is lower) and may result in pausing of services until the balance is resolved.
  • Refunds are governed by our Refund Policy.
  • Taxes. Fees are exclusive of any applicable sales tax, VAT, or similar; you are responsible for those.

7. Intellectual property

  • Final deliverables. Upon full payment for an engagement, you receive ownership of the final delivered work product specific to your project (e.g., the final website code, the final logo files, the final brand assets) for use in your business.
  • Cavera's pre-existing IP. Tools, frameworks, code libraries, templates, design systems, and methodologies developed by us before or outside your project remain our property. You receive a perpetual, non-exclusive license to use them as integrated into your final deliverables.
  • Third-party assets. Any fonts, stock images, plugins, themes, or software licensed from third parties remain subject to the licenses of those third parties. You are responsible for renewing any subscriptions or licenses passed through to you.
  • Portfolio rights. Unless otherwise agreed in writing, we may use your project, brand name, and likeness in our portfolio, case studies, and marketing materials.
  • Cavera's site content. All content on caveramarketing.com — text, graphics, code, design — is our property or used with permission and is protected by copyright and other laws. You may not copy, reproduce, or republish it without our consent.

8. Confidentiality

Each party agrees to keep confidential information shared during an engagement (business strategy, financials, customer data, technical plans) confidential, both during and after the engagement. This does not apply to information that is already public, was already known to the receiving party, or is required to be disclosed by law.

9. Acceptable use

You agree not to use the Site or our services to:

  • Violate any law or regulation.
  • Infringe anyone's intellectual property or other rights.
  • Send spam, malware, or other harmful code.
  • Misrepresent your identity or affiliation.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the Site's operation (DDoS, scraping at unreasonable volume, etc.).

We may suspend or terminate access for any violation.

10. Disclaimer of warranties

The Site and our services are provided "as is" and "as available." We make no warranties, express or implied, except as required by law, including no warranty of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, or specific business outcomes.

Marketing and advertising results depend on many factors outside our control. While we apply industry best practices and our best professional judgment, we do not guarantee specific traffic, ranking, revenue, conversion rate, or lead-volume outcomes.

11. Limitation of liability

To the maximum extent permitted by law, Cavera and its officers, directors, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages — including but not limited to lost profits, lost revenue, lost data, or business interruption — arising out of or related to the Site, our services, or these Terms, even if we have been advised of the possibility of such damages.

In any event, our aggregate liability for any claim arising under or related to these Terms or our services will not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim, or $1,000, whichever is greater.

Some jurisdictions do not allow exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

12. Indemnification

You agree to indemnify and hold Cavera harmless from any claims, damages, liabilities, costs, and fees (including reasonable attorney fees) arising from: (a) content, materials, or information you provide to us; (b) your use of the Site or services; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

13. Termination

You may stop using the Site at any time. We may suspend or terminate your access to the Site or any engagement if you breach these Terms, fail to pay, or for any other reason consistent with our Refund Policy. Provisions intended to survive termination — including intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification — will survive.

14. Governing law and dispute resolution

These Terms are governed by the laws of the State of [STATE/COUNTRY], without regard to conflict-of-laws principles.

Any dispute arising out of or related to these Terms or our services will be resolved as follows:

  1. Informal resolution. Send a written notice describing the dispute to hello@caveramarketing.com. We will work in good faith to resolve it within 30 days.
  2. Mediation. If informal resolution fails, the parties agree to attempt mediation with a neutral mediator before pursuing formal legal action.
  3. Venue. Any formal legal action must be brought in the state or federal courts located in [COUNTY, STATE]. Both parties consent to the personal jurisdiction of those courts.

15. Changes to these Terms

We may update these Terms from time to time. The "Effective" date at the top reflects the latest version. Material changes will be flagged at the top of this page and, where required, communicated by email. Continued use of the Site or our services after changes take effect constitutes acceptance.

16. Miscellaneous

  • Entire agreement. These Terms (together with any project agreement, our Privacy Policy, Refund Policy, and other policies referenced) are the entire agreement between you and Cavera.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce any provision is not a waiver of that provision.
  • Assignment. You may not assign these Terms without our written consent. We may assign in connection with a merger, acquisition, or asset sale.
  • No partnership. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Cavera.
  • Notices. Notices to us must be sent to hello@caveramarketing.com. Notices to you may be sent to your account email or any address you have provided.

Contact

Cavera Marketing
Email: hello@caveramarketing.com
Address: [BUSINESS ADDRESS]